UK
Utility, billing,
payments and collection
Major
international bank requested Talanworth in November 2003 to review cash
generation at its newly acquired utility investment, which has turnover in
excess of £90 million in the UK. The
mandate focused on billing, payment and collection procedures.
The project entailed meetings with the company’s senior management, followed
by visits to the local offices to meet with section heads and team members.
An analysis of financial information was conducted and recommendations made in a
comprehensive report. The document
was produced for the Bank within a day of the final meetings.
The company used the Talanworth report to enhance its own Action Plan and change
management processes.
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